The basics of website usability testing - Computers

Sabtu, 07 September 2013

Even if the average web surfer does not ever think about it, web designers are rather accustomed with usability testing. Once people say user friendly, they actually mean what web designers call usability. Usability is a difficult idea to describe because every one of us have our own thoughts on the subject of what it really is to be user friendly. Similar to art, you simply know it when you notice it. Dissimilar from art, web pages have to be as straightforward to use as possible for as many website visitors as possible. Being user friendly is a crucial element to an internet site that has a large group of users who visit each month.Actually, it has come to the point that most major sites conduct frequent usability testing, and bring about minor enhancements to the web site each month. Whenever they do usability testing, they are looking for some detailed things. Web designers use a blend of web based testing and lab based testing to establish which elements need the most enhancement.Web designers want to recognize how fast a inexperienced visitor can learn to use the site, how easy it is to do the main tasks on the site, and how frequently a user encounters mistakes. These things are the fundamentals and what the majority of basic usability tests look for. But additional elements to the website ought to be researched if web designers want to achieve the greatest feasible level of usability. Can a visitor decide how and when to accomplish each step in a main task? Is the communication of the sites subject matter clear and does it match what the user is trying to achieve? Is the appearance and texture of the site interesting to the user? Will the site notify the user what is going on at each step in a task? Is the organization of the site constant on all pages? A user will be much more probable to return to the website if the web designers can answer these opinions and enhance the website accordingly.To understand these questions totally, two research techniques must be employed. Accumulating data from the visitor whenever they come to the site the site spontaneously is one way. The other entails testing in a lab where a sample user comes and performs objectives word web designers observe and ask questions. Web based testing means that the user is at home and carrying out objectives normally. Since collecting data is automatic, its straightforward to identify points in the process where people run into errors or are unsuccessful. Because the visitor is at home, asking questions about their motivations and emotional state is impossible.Assesment in a lab offers a answer to the downside of web based testing. Throughout the lab session, the moderator has the benefit of asking the user something simply they are carrying out a task. But since it requires a lot of time to interview people directly, the amount of participants is a great deal smaller comparatively. There is a chance that the interviewer might bias the t est participant with the way they are asking the questions.Both methods have their pros and cons, and its important to do each one for a whole picture of the websites current usability level.





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